Like most website operators, Red Spectrum collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Red Spectrum’s purpose in collecting non-personally identifying information is to better understand how Red Spectrum’s visitors use its website. From time to time, Red Spectrum may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Red Spectrum also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://theredspectrum.com/ blog posts. Red Spectrum only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Red Spectrum’s websites choose to interact with Red Spectrum in ways that require Red Spectrum to gather personally-identifying information. The amount and type of information that Red Spectrum gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://theredspectrum.com/ to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Protection of Certain Personally-Identifying Information
Red Spectrum discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Red Spectrum’s behalf or to provide services available at Red Spectrum’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Red Spectrum’s website, you consent to the transfer of such information to them. Red Spectrum will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Red Spectrum discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Red Spectrum believes in good faith that disclosure is reasonably necessary to protect the property or rights of Red Spectrum, third parties or the public at large.
If you are a registered user of https://theredspectrum.com/ and have supplied your email address, Red Spectrum may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Red Spectrum and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Red Spectrum takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Red Spectrum may collect statistics about the behavior of visitors to its website. Red Spectrum may display this information publicly or provide it to others. However, Red Spectrum does not disclose your personally-identifying information.
To enrich and perfect your online experience, Red Spectrum uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with Red Spectrum – by purchasing Red Spectrum’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Red Spectrum collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Red Spectrum. Red Spectrum does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
If Red Spectrum, or substantially all of its assets, were acquired, or in the unlikely event that Red Spectrum goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Red Spectrum may continue to use your personal information as set forth in this policy.
What we collect and store
We collect information about you during the checkout process in our store.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you.